How to Effectively Manage your Offshore IT
Staff
Offshore Staffing in the Philippines particularly
in IT has benefited numerous company all over US and Europe in
order to increase their manpower and productivity. The several
benefits brought about by outsourcing defined as subcontracting a
part of a company for instance in IT, in its web development
projects to an outsourcing IT company in Manila also promises firms
like yours a top quality service at a much cheaper rate.
However, with many benefits also comes the rise of
various concerns especially when an outsourced project turns out as
a disaster. As many experts would suggest, although outsourcing in
its greatest form may serve the best interest of your firm and the
outsourced entity, in reality some outsourcing firms may not be
totally reliable. Nevertheless, firms like yours should note that
it is mandatory to check or conduct research prior to
subcontracting a project to an outsourcing provider and assess the
capability of the provider's staff in terms of their ability to
project positive yielding results at the end of the day. In order
to ensure success in your decision to outsource here are some
helpful tips worth to consider in managing your offshore
team.
Dedicating a Project Manager - A project manager is
responsible for all concerns related to the outsourced IT team.
Necessarily, you and your firm will be more efficient as you won't
have to coordinate individually between the provider and the staff
hired with the project monitored directly by the manager.
Designate a Process Manager - In cases when not all
are implicated in the project directly, a process manager keeps
track of the whole process on your behalf. A progress report is
delivered to the process manager as he is in charge of the
communication and project development by which are all essential at
your end.
Both Managers Must be Accountable to You - This is
particularly important especially if your firm continues to expand
as managers often times takes all the decision making when you
aren't around. Thus, if the managers are inefficient it may cause
disruptions in your business process. Constant communication is
important for your managers to align their decisions and relay it
to the team based on your expectations.
Maintaining an Open Communication - Admittedly, if
trust hasn't been established between you and your company issues
regarding your employees security of tenure may arise later on.
Thus in order to preempt protests and other misunderstanding at
your end and the employees, open channels of communication would be
helpful to be in tune with each other concerns. Not only
that, remember that you may also be subject to fall for wrong
judgments. A good relationship with your staff will help you
solicit ideas and feedbacks that may be helpful in order to excel
with the development of the project. Acknowledgement to those
employees who are dedicated with their job can also boost the
relations.
Although not absolute, following the
recommendations above will help you in creating a strong and
lasting working relationship with your offshore web development
team. Moreover, it will also help to minimize disappointments and
make the flow of your organizational structure smoother.
Offshore Staffing in the
Philippines particularly in IT has benefited numerous company
all over US and Europe in order to increase their manpower and
productivity. The several benefits brought about by outsourcing
defined as subcontracting a part of a company for instance in IT,
in its web development projects to an outsourcing IT company in
Manila also promises firms like yours a top quality service at a
much cheaper rate.
However, with many benefits also comes the rise of various
concerns especially when an outsourced project turns out as a
disaster. As many experts would suggest, although outsourcing in
its greatest form may serve the best interest of your firm and the
outsourced entity, in reality some outsourcing firms may not be
totally reliable. Nevertheless, firms like yours should note that
it is mandatory to check or conduct research prior to
subcontracting a project to an outsourcing provider and assess the
capability of the provider's staff in terms of their ability to
project positive yielding results at the end of the day. In order
to ensure success in your decision to outsource here are some
helpful tips worth to consider in managing your offshore team.
- Dedicate a Project Manager - A project manager
is responsible for all concerns related to the outsourced IT team.
Necessarily, you and your firm will be more efficient as you won't
have to coordinate individually between the provider and the staff
hired with the project monitored directly by the manager.
- Assign a Process Manager - In cases when not
all are implicated in the project directly, a process manager keeps
track of the whole process on your behalf. A progress report is
delivered to the process manager as he is in charge of the
communication and project development by which are all essential at
your end.
- Both Managers Must be Accountable to You -
This is particularly important especially if your firm continues to
expand as managers often times takes all the decision making when
you aren't around. Thus, if the managers are inefficient it may
cause disruptions in your business process. Constant communication
is important for your managers to align their decisions and relay
it to the team based on your expectations.
- Maintaining an Open Communication -
Admittedly, if trust hasn't been established between you and your
company issues regarding your employees security of tenure may
arise later on. Thus in order to preempt protests and other
misunderstanding at your end and the employees, open channels of
communication would be helpful to be in tune with each other
concerns. Not only that, remember that you may also be
subject to fall for wrong judgments. A good relationship with your
staff will help you solicit ideas and feedbacks that may be helpful
in order to excel with the development of the project.
Acknowledgement to those employees who are dedicated with their job
can also boost the relations.
Although not absolute, following the recommendations above will
help you in creating a strong and lasting working relationship with
your offshore web development team. Moreover, it will also help to
minimize disappointments and make the flow of your organizational
structure smoother.