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Back Office Support Representative



We are seeking a team member to perform back office processing, data entry operations and systems testing support to the broader FreightExchange team.

The ideal candidate will have experience in a similar role, ideally within the construction, mining, wholesale, manufacturing, import/export or agricultural industries.




The successful applicant must have strong experience in dealing with the key tasks and activities outlined below:


  • Loading customer and supplier information accurately into the FreightExchange system
  • Using Excel to bulk upload information to the FreightExchange system
  • Completing routine pricing change processes
  • Conducting thorough testing on the systems during product releases and upgrades
  • Documenting and communicating potential errors or issues found
  • Creating and maintaining “how to” documents for back office/administrative tasks
  • Updating basic operational metric reports
  • Reconciling customer and supplier invoices
  • Providing general administrative support including data entry



  • Essential (These are required for effective performance in the position)
  • Excellent English communication skills (both written and verbal)
  • Experience in data processing, strong database skills a plus
  • Above average typing speed
  • Strong MS Office Skills, especially Excel
  • Highly organised
  • Good attention to detail
  • Ability to work independently and takes initiative
  • Is proficient in record keeping, managing calendars, and email responses
  • Results-focused to achieve performance targets



  • Has work for an Australian Business
  • Has worked with Australian clients and or western clients
  • Experience in the logistics industry



  • Bachelors Degree from a reputable College or University
  • At least 2 year(s) of working experience in the related field is required for this position.
  • Full-Time position(s) available.


Skills Required

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