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Leads Management Specialist

  • Handles inquiries via phone, email and from other marketing initiatives
  • Secures all the necessary details of the inquiries
  • Request follow-up on the person in charge per lead
  • Sends status reports at the end of day shift
  • Coordinates with managers regarding the unassigned leads, especially on Fridays
  • Encodes leads in the database
  • Qualifies leads received through different channels
  • Assists walk-in client inquiries
  • Coordinates with affiliate sites for tie-ups and lead monitoring
  • Coordinates with marketinf team for lead reporting and analytics
  • Generates monthly/yearly lead reports
  • Tracks leads status and updates this regularyy via my.KMC

Qualifications

Skills Required




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